Johnson & Johnson · Case study

Regulated Platform and Product Transformation

Connecting regulated product innovation, enterprise platforms, trusted data and controlled market launch.

Context

The transformation environment

Johnson & Johnson was modernising digital platforms and developing research-led consumer health products across UK and EMEA markets. Delivery had to integrate product, engineering, infrastructure, data, identity, marketing, legal and regulatory requirements without compromising compliance or operational control.

The challenge

What had to be resolved

Fragmented platforms, services and consumer data constrained reuse, delivery flow and consistent market execution.

Research-led products depended on trusted external data, secure identity and access capability, and market-specific regulatory approval.

Distributed business and technology teams needed one integrated delivery direction across product development, platform change and launch readiness.

The response

How Tawose Group addressed the challenge

  1. 01

    Integrate platform and product roadmaps

    Mobilised shared roadmaps and governance connecting enterprise platform modernisation with the needs of individual consumer health products and brands.

  2. 02

    Create cross-functional product delivery

    Aligned product, engineering, infrastructure, data, marketing, legal and regulatory colleagues around clear outcomes, dependencies and controlled release decisions.

  3. 03

    Connect trusted data and identity

    Led delivery involving Met Office data integration and collaboration with Janrain, a US-based Customer Identity and Access Management solutions provider.

  4. 04

    Take research-led products through launch

    Led Greenhouse propositions including the Imodium Pollen Count App and IBS Symptom Tracker from discovery through solution design, engineering and controlled deployment across UK and EMEA markets.

Value created

What changed

Consolidated fragmented brand, consumer and marketing capability onto a more reusable cloud-platform environment, reducing duplication and avoidable agency dependency.

Progressed research-led products including the Imodium Pollen Count App and IBS Symptom Tracker from discovery through engineering into controlled UK and EMEA deployment.

Connected trusted Met Office data and Janrain customer identity capability to regulated customer propositions.

Strengthened compliance, release and market-readiness governance across distributed business and technology teams.

Improved reuse and delivery consistency across consumer brands and distributed market teams.

Leadership approach

Engagement leadership

The engagement brought business, product, technology and compliance stakeholders into one delivery system, using governance to create visibility and hands-on intervention to resolve the integration points most likely to delay or weaken a controlled market launch.

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